Responsible gambling

At St Eugene Casino, we take the well-being of our players very seriously. We understand that responsible gaming is everyone's responsibility, including ours. Our goal is to provide a safe and enjoyable online gaming experience for all our patrons.

Self-Exclusion Program. If you or someone you know is struggling with problem gambling, please don't hesitate to reach out. Our self-exclusion program allows players to exclude themselves from participating in any form of gaming on our platform for a period of time that suits them best. This can be anywhere from 6 months to 5 years.

Deposit Limits. We also offer deposit limits as an additional tool for responsible gaming. Players can set daily, weekly or monthly limits to control their spending and avoid excessive losses.

Time-Outs. In addition to self-exclusion, we provide time-outs that allow players to take a break from gaming for 24 hours up to 30 days. This feature is designed to help manage the amount of time spent on our platform and reduce the risk of problem gambling.

Reality Checks and Session Reminders

To further support responsible gaming, our platform offers reality checks at regular intervals. These pop-up messages remind players about their session duration, net result and current balance, helping them stay in control of their spending habits.

Accounting Tools. We also provide detailed account and transaction history to help players track their betting patterns and make informed decisions about their online gaming experience.

Links to Support Organizations

For those who may be struggling with problem gambling, we have established partnerships with leading support organizations, including provincial helplines and online resources. These links can be found in the "Responsible Gaming" section of our website, providing easy access to professional help when needed.

At St Eugene Casino, we are committed to promoting responsible gaming practices among all our patrons. Our platform is designed to provide a safe and enjoyable experience for everyone, with features such as deposit limits, time-outs, self-exclusion program, reality checks and session reminders all aimed at reducing the risk of problem gambling.